Setting up Generative AI Node Integration

Get ready to use the GenAI node within your Virtual assistant

This feature requires access to the Integrations Page on the Vonage API Dashboard. If you don't see it on your account please contact your account admin

AI Studio now offers you the ability to integrate with OpenAIs’ Generative Pretrained Transformer (GPT).

Currently, AI Studio allows you to harness the capabilities of GPT-3.5 Turbo (particularly the Davinci 3.5 model) to take advantage of knowledge sourced from a dataset of 45 TB of text data (derived from across the web by OpenAI), to provide users with human-like answers to their questions.

What this means is that using the Generative AI (GenAI) Node within AI Studio allows to you set the boundaries which your virtual assistant (VA) can source its knowledge from and at the same time provide your users with a realistic and efficient experience mimicking the turn-taking process of natural human communication.

This is made possible due to the vast expanse of data that is available to use using the Large Language Model in conjunction with AI Studios’ pre-existing Natural Language Understanding Capabilities.

Before you use the Generative AI (GenAI) node, you will have to set up an account with OpenAI. Here’s how to go about it:-

Step 1: Sign Up!

Sign up with OpenAI using this link and create an account. Once you have an account created, sign in and click on the account options on the top right and select “View API keys”

Step 2: Select the appropriate API key

On the API keys page, you will be able to choose from copying an existing key or creating a new key to use with your Virtual agent by clicking on the ‘Create new secret key’ button.

Make sure that if you have multiple organizations, you select the right organization that you want the API usage with AI Studio to count against.

If your AI Studio account doesn't have permission to manage third-party connections, please ask your account admin to set this integration up for you.

Step 3: Gather Organisation ID

Next, select ‘Manage Account’ from the account options on the top right.

You can now copy your Organization ID and save it for integration. If you are part of multiple organisations please make sure you configure the right ID.

Step 4: Configuring the Vonage API dashboard

Once you have your API key and the Organization ID, you can head back to the API dashboard and look for the OpenAI integration under ‘Build & Manage’ -> Integrations

Next, select the OpenAI integration block, name your integration and enter the API key and Organization ID that you copied from the OpenAI account.

If you want to set up multiple integrations to use on the same account, please make sure to name each integration appropriately. You will then be able to choose from these integrations once you use the node within an agent. Please also make sure not to include spaces when you name your integration.

Integration Name Syntax:-

demo

demo_1

Once done click on the ‘Connect with OpenAI’ button and your integration should be set up!