> For the complete documentation index, see [llms.txt](https://studio.docs.ai.vonage.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://studio.docs.ai.vonage.com/properties-1/intents/system-intents.md).

# System Intents

System intents are pre-created intents with an already defined training set. You can simply select them in the **"Classification"** node and define their behavior by connecting the nodes.

### List of current system intents

| System Intent          | Description                                                                                                                         | Usage                                                                                                                                 |
| ---------------------- | ----------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------- |
| sys.yes                | List of values with synonyms around "yes", e.g. "yeah" or "affirmative"                                                             | If the agent asks "Is there anything else I can help you with?" and instead of the next inquiry the caller answers with "yes" or "no" |
| sys.no                 | List of values with synonyms around "no", e.g. "negative" or "nope"                                                                 | " - "                                                                                                                                 |
| sys.either             | List of values with synonyms around "either", e.g. "both" or "all of them"                                                          |                                                                                                                                       |
| sys.neither            | List of values with synonyms around "neither", e.g. "none of these" or "both are wrong"                                             |                                                                                                                                       |
| sys.cancel             | List of values with synonyms around "cancel", e.g. "start from the top" or "from the beginning again please"                        | Allow the agent to start over                                                                                                         |
| sys.repeat             | List of values with synonyms around "repeat", e.g. "repeat that please" or "say that again"                                         | Allow the agent to repeat the parameter prompt                                                                                        |
| sys.route\_*to*\_human | List of values with synonyms around "I want to talk to a human", e.g. "I need a live person" or "Route my call to a representative" |                                                                                                                                       |

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