System Intents

System intents are pre-created intents with an already defined training set. You can simply select them in the "Classification" node and define their behavior by connecting the nodes.
List of current system intents
System Intent
Description
Usage
sys.yes
List of values with synonyms around "yes", e.g. "yeah" or "affirmative"
If the agent asks "Is there anything else I can help you with?" and instead of the next inquiry the caller answers with "yes" or "no"  
sys.no
List of values with synonyms around "no", e.g. "negative" or "nope"
" - "
sys.either
List of values with synonyms around "either", e.g. "both" or "all of them"
​
sys.neither
List of values with synonyms around "neither", e.g. "none of these" or "both are wrong"
​
sys.cancel
List of values with synonyms around "cancel", e.g. "start from the top" or "from the beginning again please"
Allow the agent to start over
sys.repeat
List of values with synonyms around "repeat", e.g. "repeat that please" or "say that again"
Allow the agent to repeat the parameter prompt
sys.route_to_human
List of values with synonyms around "I want to talk to a human", e.g. "I need a live person" or "Route my call to a representative"
​

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Intent Annotation

Last modified 8mo ago

System Intent	Description	Usage
sys.yes	List of values with synonyms around "yes", e.g. "yeah" or "affirmative"	If the agent asks "Is there anything else I can help you with?" and instead of the next inquiry the caller answers with "yes" or "no"
sys.no	List of values with synonyms around "no", e.g. "negative" or "nope"	" - "
sys.either	List of values with synonyms around "either", e.g. "both" or "all of them"
sys.neither	List of values with synonyms around "neither", e.g. "none of these" or "both are wrong"
sys.cancel	List of values with synonyms around "cancel", e.g. "start from the top" or "from the beginning again please"	Allow the agent to start over
sys.repeat	List of values with synonyms around "repeat", e.g. "repeat that please" or "say that again"	Allow the agent to repeat the parameter prompt
sys.route_to_human	List of values with synonyms around "I want to talk to a human", e.g. "I need a live person" or "Route my call to a representative"