# System Intents

System intents are pre-created intents with an already defined training set. You can simply select them in the **"Classification"** node and define their behavior by connecting the nodes.

### List of current system intents

| System Intent          | Description                                                                                                                         | Usage                                                                                                                                 |
| ---------------------- | ----------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------- |
| sys.yes                | List of values with synonyms around "yes", e.g. "yeah" or "affirmative"                                                             | If the agent asks "Is there anything else I can help you with?" and instead of the next inquiry the caller answers with "yes" or "no" |
| sys.no                 | List of values with synonyms around "no", e.g. "negative" or "nope"                                                                 | " - "                                                                                                                                 |
| sys.either             | List of values with synonyms around "either", e.g. "both" or "all of them"                                                          |                                                                                                                                       |
| sys.neither            | List of values with synonyms around "neither", e.g. "none of these" or "both are wrong"                                             |                                                                                                                                       |
| sys.cancel             | List of values with synonyms around "cancel", e.g. "start from the top" or "from the beginning again please"                        | Allow the agent to start over                                                                                                         |
| sys.repeat             | List of values with synonyms around "repeat", e.g. "repeat that please" or "say that again"                                         | Allow the agent to repeat the parameter prompt                                                                                        |
| sys.route\_*to*\_human | List of values with synonyms around "I want to talk to a human", e.g. "I need a live person" or "Route my call to a representative" |                                                                                                                                       |

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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://studio.docs.ai.vonage.com/properties-1/intents/system-intents.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
