# AI Studio

- [Create a new agent](/ai-studio/create-a-new-agent.md)
- [NLU AI Engine - Traditional vs Hybrid](/ai-studio/nlu-ai-engine-traditional-vs-hybrid.md): ⚠️ This feature is in public beta. You're encouraged to explore and share feedback. It’s production-ready, but may change as we improve based on real-world use.
- [Agentic NLU AI engine](/ai-studio/agentic-nlu-ai-engine.md): ⚠️ This feature is in public beta. You're encouraged to explore and share feedback. It’s production-ready, but may change as we improve based on real-world use.
- [Agent Building Features](/ai-studio/agent-building-features.md): Here are a few nifty features within the AI Studio platform
- [Agent Templates](/ai-studio/templates.md): Templates that you can add as an easy base to your virtual agent.
- [Take Message](/ai-studio/templates/after-hours.md): Be available for your customers 24/7
- [Updating Details](/ai-studio/templates/updating-details.md): Elegant self-service for ever recurring caller requests
- [Survey](/ai-studio/templates/post-call-survey.md): Keep track of your Call Center Agents' Performance and your Customer Satisfaction
- [FAQ](/ai-studio/templates/faqs.md): Relieve your Contact Center from constantly recurring questions and queries
- [Package Tracking](/ai-studio/templates/order-tracking.md): Order Tracking with the help of a Virtual Assistant
- [Caller Identification](/ai-studio/templates/identification-and-verification.md): Verify your callers to give optimal personal self-service
- [Customer Service](/ai-studio/templates/customer-service.md): Answer queries and escalate to human representatives over chat
- [Hotels](/ai-studio/templates/hotels.md): Hospitality Provider? Here's your all-in-one solution!
- [Appointment Management](/ai-studio/templates/appointment-management.md): Manage user appointments and account changes
- [Tester](/ai-studio/chatbot-tester.md): Using the Tester you can test your conversational flow using chat or via phone call.
- [Editor Mode & Publish](/ai-studio/editor-mode-and-publish.md)
- [Reports](/ai-studio/reports.md)
- [Users](/ai-studio/users.md)
- [Knowledge AI](/ai-studio/knowledge-ai.md)